Return Policy


CUSTOMER CARE HOURS
Mon-Fri 10AM - 6PM CST
journeesdesigns@gmail.com

**NO REFUNDS**
We offer EXCHANGES ONLY in perfect condition of the same item ONLY. ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED.
  • You may exchange merchandise within 5 business days of receipt of purchase.
  • The shipping and handling fees are non-refundable.
  • We DO NOT accept exchanges on any white items, t-shirts, swimwear, bodysuits, leggings or accessories/bags. All items are thoroughly inspected before leaving. We will not send customers any damaged items. 
  • We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.